About Us
Formed in 2001 and based in the heart of Newcastle's Quayside, we recognise that there is a need for intelligent customer contact delivered by motivated and friendly people - a company who can manage business processes for leading brands.
We believe in a commercial philosophy of echoing our clients' brands, entrepreneurship, and working in partnership with brands we admire. High quality, high technology, lots of flexibility, short lead times, smaller teams, and non-onerous contracts delivered through a consultative and partnership led approach is a combination that works.
Formed in 2001 and based in the heart of Newcastle's Quayside, we recognise that there is a need for intelligent customer contact delivered by motivated and friendly people - a company who can manage business processes for leading brands.
We believe in a commercial philosophy of echoing our clients' brands, entrepreneurship, and working in partnership with brands we admire. High quality, high technology, lots of flexibility, short lead times, smaller teams, and non-onerous contracts delivered through a consultative and partnership led approach is a combination that works.
Our success has been gained by building a reputation based on trust, transparency and a service which provides long term good value for our clients. These clients trust us with their customers and their brands and range from owner managed organisations to true world leaders within their industries.
We fundamentally understand the importance of providing a quality service which reflects the status of our clients and this remains the core principle behind our business.
Click here to find out about Echo-U's management team
