News Section:
| Reaching new levels of Outbound Sales success | Wednesday, 25th August 2010 |
| The Outbound Sales function has continued to grow in staff numbers in recent months and at Echo-U with success… comes reward! Working on a data capture campaign within the Insurance sector the team are continuing to ... |
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| Echo-U's IT function see's further growth | Monday, 2nd August 2010 |
| We are delighted to announce a further addition to the Management Structure at Echo-U. Following further expansion of our IT function Paul McMurray has joined the team as our new IT Manager and brings a wealth of experie... |
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| Partnership | Thursday, 29th July 2010 |
| Thanks to all the team who helped the Let's Get Healthy Charity… 6 Health Leaders used our offices and training coordinators who will work over the summer months with children in deprived areas within the North East. ... |
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| Let's Get Healthy | Thursday, 1st July 2010 |
| Here we go - this month is dedicated to welcoming all new starters and kick's off our Health and Wellbeing summer activities - Let's go folk's!... |
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| 1 Campaign, 15 days, 27 Time Zones, 157 Countries, 10,000 customers! | Friday, 26th March 2010 |
| Echo-U have just completed one of the most far reaching market research campaigns ever conducted. Over a fifteen day period in March, the contact centre based on Newcastle's Quayside called out to 10,000 customers ac... |
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| Echo-U Announces Results of Annual Client Satisfaction Surveys | Friday, 26th February 2010 |
| Download Report Echo-U Ltd, outsourcing provider to leading brands in the UK and Europe, has proudly announced their most recent clien... |
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| Clients Highly Satisfied with Service from Echo-U | Tuesday, 5th January 2010 |
| CCA (Customer Contact Association) today announced that its leading member organisations are scoring high with customers in service delivered through contact centres. As a fellow member of the CCA, Echo-U constantly s... |
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| Echo-U Joins Mindful Employer Charter | Friday, 11th December 2009 |
| As part of our ongoing commitment to promote a positive environment for all of our staff, Echo-U has signed the Mindful Employers Charter for Employers who are Positive about Mental Health. Mindful Employer is led by ... |
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| Pudsey comes to Echo-U! | Friday, 20th November 2009 |
| This year Echo-U will be hosting an Indoor Bowling Championship in order to raise funds for Children in Need. Friday 20th November saw four teams from across the company competing against each other in the hope of winn... |
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| Echo-U Celebrates Taking Five Millionth Call | Wednesday, 21st October 2009 |
| On October 21st, 2009 the contact centre of Echo-U, one of the north east´s leading outsourcers, took its five millionth call from the day it opened in June 2001. With more than fifty operators working in the co... |
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| Echo-U is well-placed to succeed in this challenging market | Tuesday, 15th September 2009 |
| A new report recently conducted analysing emerging threats and opportunities in the evolving market has identified Echo-U to be rated as one of the 95 exceptional performers in the industry, delivering outstanding res... |
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| North East Business Boom | Friday, 21st August 2009 |
| A North East call centre has benefited from the decision by a large number of companies to outsource their customer services and now expects to grow its sales from £2.5m to £3.2m after restructuring the busines... |
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| North Call Centre Reaps Benefits of Outsourcing | Wednesday, 19th August 2009 |
| Aug 19 2009 by Chris Knox, The Journal A North East call centre has benefited from the decision by a large number of companies to outsource their customer services and now expects to grow its sales from £2.5m to ... |
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| Echo-U Joins Twitter! | Thursday, 23rd July 2009 |
| Following in the footsteps of Stephen Fry, Richard Branson and Lance Armstrong, Echo-U has joined the global social and business networking site, Twitter. The account under the name TheEchoTeam launched yesterd... |
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| BBC's Prime-Time, The One Show Visits Echo-U! | Thursday, 4th June 2009 |
| Topical magazine-style television programme, The One Show paid Echo-U a visit this week to discuss the unfortunate relegation of Newcastle United at the weekend. Staff at Echo-U took time out to discuss their feelings... |
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| Echo-U Goes Multilingual! | Friday, 22nd May 2009 |
| Leading Newcastle based contact centre, Echo-U has acquired an exciting new contract with a leading online gaming company. Throughout May 2009, Echo-U will be conducting a campaign that will involve contacting internati... |
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| Culture for Success Award Winner 2009 | Friday, 24th April 2009 |
| After weeks of deliberation by a panel of judges, the winners were announced at an awards ceremony at the Turbine Hall in Newcastle's historic Castle Gate last night. This year's Culture for Success Award once again h... |
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| North east companies left hungry for success | Friday, 20th March 2009 |
| The service sector, which is playing a crucial role in the economic regeneration of the North East, is recognised again this year for its achievements at an awards ceremony to be held at Castlegate, Newcastle upon Tyne. ... |
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| Changing Young Lives in the Region | Friday, 27th February 2009 |
| Financial support is key when a young person is starting in business however guidance and encouragement from a business mentor is just as important. Diana Bourke, Managing Director actively volunteers as a Business Me... |
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| Echo-U De-Stress | Friday, 6th February 2009 |
| This year Echo-U has taken part in Stress Down Day, the annual event held by the Samaritans. The event is aimed at raising as much money possible to support their 24 hour emotional support helpline. The aim of the campa... |
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