Christmas is a busy time here at Echo-U so this year we’ll be bringing 250 jobs to our contact centres in the North East and South West of England.
Ideal for those looking for extra cash over the festive period, 200 seasonal positions will be available at our Newcastle head office and 50 seasonal positions will be available in Bournemouth, with the potential to progress to a permanent role.
New recruits will support Echo-U during the peak season and work on behalf of our award- winning courier client, DPD. Working across all customer contact departments, responsibilities will include managing customer enquiries via email, over the phone and via apps.
It’s a truly exciting time at Echo-U and we are looking forward to hitting the ground running in the Christmas months this year. As parcel deliveries increase, so do the customer enquiries, therefore it is important that we are fully prepared to ensure that each enquiry is dealt with quickly and effectively. Our teams in both Newcastle and Bournemouth are an enthusiastic and knowledgeable bunch so we’re hoping to find some likeminded candidates who understand the importance of great customer service.