Customer contact expertise
we successfully manage the customer contact for many of the UK's biggest brands.
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Customer contact expertise
we successfully manage the customer contact for many of the UK's biggest brands.
Click Here

What We Do

The secret to our success is simple: we have great communicators who love engaging and building rapport with your customers, whether we’re tracking a parcel or answering a technical helpline we echo your brand and deliver a great customer experience. Your bespoke customer contact solutions could include:

INBOUND SUPPORT

 Customer service, technical support, sales order lines, advert response, help desk and support.

OUTBOUND EXPERTISE

Customer acquisition, destination tracking, sales, retention, satisfaction, insight.

SOCIAL MEDIA CONTACT

Social Media Chat, Web Chat, In App Support, E-mail.

ADDED VALUE SERVICES

Flexible overflow, disaster recovery, strategic consulting, in-sourcing and out-sourcing.

Blended solutions across all the channels your customers demand

OMNICHANNEL

VOICE

EMAIL

WEBCHAT

SOCIAL MEDIA

IN-APP

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